Boek cover Handling Confrontation at Work van Gerry Williams

Handling Confrontation at Work

Psychological Self-defense for the Workplace

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uitgever Summersdale Publishing
Taal Engels
Bindwijze Luisterboek
Speelduur 02:23:10
Auteur(s) Gerry Williams
Verteller(s) David Ryder
Uitgever Summersdale Publishing
Studieboek Nee


This guide is primarily concerned with the safety of the person and the minimising of potential physical conflict and personal injury.

This guide looks at awareness of potential behaviour patterns that may lead to aggressiveness; avoidance of situations where the potential for aggressive behaviour exists; interpretation of non-verbal communications signals; control and de-escalation techniques; an outline of techniques for your personal safety.

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