Alle boeken van schrijver Marc Stickdorn (1-10)

Bekijk hier alle boeken van Marc Stickdorn. De boekenlijst is gerangschikt volgens de recente verkoopcijfers, dus de best verkochte boeken van de voorbije maand staan bovenaan.

Er worden per pagina 10 boeken getoond. Je kan onderaan op de grote knop klikken om de volgende 10 boeken van Marc Stickdorn te zien.

Duitstalig | Druk: 2010 ed. | Paperback | 9783834920126
Boek cover Wirtschaftliche Wirkungen Und Besucherzufriedenheit Mit Der Uefa Euro 2008tm van Holger Preuss (Paperback)
Eine Empirische Analyse Fur OEsterreich
Auf der Grundlage einer Erhebung mit uber 8.000 Besuchern der UEFA EURO 2008TM berechnen die Autoren den fiskalischen Impakt, touristische Wirkungen, die Zufriedenheit mit der EURO und das Image von Osterreich."
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Engels | Druk: 1 | Hardcover | 9789063692568
3.6 op 5 sterren
Boek cover This Is Service Design Thinking van Marc Stickdorn (Hardcover)
basics - Tools - Cases
This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking. A set of 23 international authors and even more...
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Engels | Druk: 1 | Paperback | 9789063692797
3.6 op 5 sterren
Boek cover This is service design thinking van Marc Stickdorn (Paperback)
basics - tools - cases
This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking. A set of 23 international authors and even more...
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Engels | Druk: 1 | E-book | 9781491927137
Boek cover This Is Service Design Doing van Marc Stickdorn (Onbekend)
Applying Service Design Thinking in the Real World
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You’ll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for...
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Engels | Paperback | 9781492039594
5 op 5 sterren
Boek cover This is Service Design Doing Methods van Marc Stickdorn (Paperback)
A Companion to This Is Service Design Doing
In this book, you'll find 54 hands-on descriptions that help you do the key methods used in service design. These methods include instructions, guidelines, and tips-and-tricks for activities within research, ideation, prototyping, and facilitation. This is the print version of the method companion to the book This Is Service Design Doing (#TiSDD). It includes the same content that you can find free on the book website, tisdd.com, but nicely revisualized and presented in a professional bound format. Caveat: While methods are the building blocks of a service design process, owning a pile of...
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